EDUCATION

University of Colorado at Colorado Springs
December, 2004

BS, Business Administration

  • Honors: Graduated summa cum laude, Outstanding Business Administration Student 2004-2005
  • Concentration: Organizational theory

Oberlin College 
1988 – 1990

BS Candidate, Computer Science

  • Concentration: Economics, business computing
  • Highlight: Served on board of directors and executive staff of housing/dining co-op with $2M annual budget

PROFESSIONAL EXPERIENCE

DocRocket 2001 – 2009

Founder/Editor-in-Chief – Writing and Editing Services Company

  • Developed writer network of 500+ freelancers through social networking and referrals while personally ghostwriting books on consumer credit, franchising, agriculture, foreign exchange trading, and business management
  • Built cutting-edge Internet clientele including major web sites such as www.asbestos.net, www.overstock.com, and www.autopartswarehouse.com, and grew gross revenues to $500,000+ in 2008
  • Created innovative software models for automating workflow and wrote sophisticated VBA applications to handle content creation, management, and dynamic updating, reducing management overhead by more than 50%

Blogger News Network 2002 – 2009

Founder/Publisher Emeritus – Citizen Journalism News Website

  • Recruited citizen journalist/blogger network of hundreds of writers with an innovative pay-for-content model
  • Pioneered blog journalism as a business model, with profitability from day one and no debt or venture funding
  • Grew site traffic from zero at site bootup to more than 600,000 monthly visitors as of October 2009

Microsoft/Optika/Quark 1992 – 2000

Software Engineer/Software Test Engineer/Project Manager/Systems Analyst

  • Toiled in the trenches on major commercial software releases including Microsoft SQL Server 6.0 and entertainment titles, often in a consulting capacity, giving objective feedback on product performance and stability
  • Analyzed SQL traffic data for MSNBC.com in the Wild West days of Internet news services, and wrote automated VBA applications to eliminate 12,000 hours/year of manual analysis work
  • Managed commercial software products at various stages of the development cycle, successfully launching approximately fifteen commercial products and efficiently and effectively terminating one – “Microsoft Bob”

PUBLICATIONS

Hayes, R., Loskot, W. (2004) Make Your Business Thrive – The Ultimate Guide for Solo Practitioners, Pink Gator Publishing

PROGRAMMING LANGUAGES & SPECIALIZED APPLICATIONS

Expert in Visual C++, Visual Basic, VBA/VBScript, ASP, Transact-SQL, Microsoft SQL Server, HTML

PERSONAL PROJECTS

  • Eagle Scout – 1988
  • Senior staff member and director of the Oberlin Student Co-operative Association, a housing and dining service with a then-annual budget of $2 million, feeding and/or housing more than 600 students with volunteer student labor – 1988 – 1991
  • Developer of “Cluster”, one of the world’s first MMORPGs, running on home PC hardware over Compuserve – 1992 – 1995
  • Freelance writer/reviewer for Computer Gaming World – 1992 – 1995
  • Design consultant on “Rimworlds”, a reboot of an award-winning 1990s MMORPG – 2009

Click the tabs at the top of the page to get more information about me and my services, or contact me by e-mail or give me a call at 719-302-2237 to learn more.